Johanna Muñoz Castellon is a dynamic Patient Care Supervisor at AmeriWell Clinics, playing a critical leadership role across the organization’s network of 14 clinics throughout Washington, DC, Maryland, and Virginia. Known for her operational excellence and patient first mindset, Johanna helps drive consistency, efficiency, and high quality care across multiple locations, ensuring that every patient interaction reflects the standard AmeriWell is known for.
Since joining AmeriWell in October 2022, Johanna has rapidly distinguished herself through performance, leadership, and impact. She began as a Patient Care Specialist in Riverdale, where she built a strong foundation in patient coordination and front line care. Her ability to elevate both team performance and patient satisfaction led to her promotion as Office Coordinator in Silver Spring, where she optimized workflows, improved patient experiences, and supported clinic growth. Today, as a Patient Care Supervisor, she operates across all 14 clinics, supporting teams, enhancing operations, and maintaining a seamless patient journey at scale.
Raised in Prince George’s County, Maryland, Johanna is deeply connected to the communities AmeriWell serves. Her leadership is grounded in empathy, cultural understanding, and a genuine commitment to helping patients recover and feel their best after injury or pain. She is recognized for her ability to lead in fast paced clinical environments, mentor staff, and create a welcoming and supportive atmosphere for both patients and team members.
Johanna’s approach combines strong operational management, patient experience optimization, and team development, making her an essential part of AmeriWell’s continued growth and reputation as a trusted provider of chiropractic care, physical therapy, and medical services, all in one place.
Her work directly contributes to AmeriWell’s mission of delivering accessible, high quality care that helps patients regain mobility, reduce pain, and return to their daily lives with confidence.